Terms & Conditions

Welcome to matakanasuperfoods.com. Please read these Terms and Conditions carefully before using our website. Throughout the site, the terms “we”, “us” and “our” refer to Matakana Health Limited. Matakana Health Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Disclaimer

The information on this website is intended for general information only. Nothing contained in this website is intended to be used as medical advice or should be used to diagnose, treat, cure or alleviate a disease, ailment, defect or injury. It is your responsibility to ensure that the products we provide are suitable for your needs and use of our products should not be used as a substitute for your own health professional's advice. Matakana Health Limited does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided on this website.

You should consult a medical practitioner before using the products if you are pregnant or have a medical condition, injury or impairment that may mean use of our products could be detrimental to your health. For any concerns relating to a suspected medical condition, please seek immediate advice from a medical practitioner.

We will not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to (or inability to access) our website. This includes viruses alleged to have been obtained from our website, your use of (or reliance on) any of the information or materials available on our website, regardless of the type of claim or the nature of the cause of action.

Amendment of Terms

We may change these Terms & Conditions at any time. Each time you use matakanasuperfoods.com you are agreeing to the terms and conditions applicable at that time. We provide a link to these Terms & Conditions at the bottom of every page of the website.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

International Shoppers

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Privacy Policy

Our privacy policy can be found here.

Security Policy

All information we receive from our customers is protected by our secure server. Furthermore, all customer data collected is secured against unauthorized use or access. We do not store credit card information on our servers.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Matakana Health Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Cancellations, Returns and Refund Policy

Our cancellation, return and refund policy can be found here.

Indemnification 

You agree to indemnify, defend and hold harmless Matakana Health Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Promotions / Sales

Any promotions, sales or discount codes for use on our website are valid exclusively for first-time purchases. These offers cannot be utilised for existing (repeat) subscriptions or wholesale orders.

Complaints

If you have any complaints about our service, please contact us here.